Rating based on 43 reviews

Credit Matters

  • Reduced repayments
  • Reliable debt solutions
  • Low cost loans

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Author Credit Matters. Screenshot of Credit Matters website.
[Accessed January 24, 2023]

About Credit Matters

Credit Matters was established in 2007 when the National Credit Act recognised debt counselling and has since then become the largest provider of debt counselling services in the country.

They believe that they can help people overcome being over-indebted and they can do it quickly and effectively.

They are dedicated to helping you beat debt

Whether it's credit card debt, personal loans or out-of-control store cards they can properly evaluate your debt and offer you the most effective debt consolidation services in the country. They are dedicated to helping their customers beat debt the right way.

Credit Matters Services

They offer debt counselling services to South Africans across the country.

This entails evaluating their situations to ensure they qualify for debt counselling as required by the National Credit Act of 2007 and providing them with the required services and support to beat it.

They will negotiate with your creditors

If you're paying a large portion of your monthly income to debt and are struggling to cope their debt counselling will help you by negotiating with your creditors for better repayment terms and amounts and reducing the amount you repay overall.

Credit Matters – Debt counsellor

  • Loan Type Debt counselling

Benefits of Credit Matters

  • Consolidate your debt effectively
  • Become debt-free with expert advice

Overwhelmed by debt? They can help you

Credit Matters believes that there is no easy or quick solution to overwhelming debt and in order to get yourself through it, you need to be committed to the debt counselling process.

Once they establish that you qualify for debt counselling and are indeed over-indebted they will then begin negotiating lower repayments with your creditors.

How they keep your creditors at bay

In order to keep your creditors at bay, they will obtain a court order that ensures they will not take any further action against you. You will then be responsible for only one debt payment per month - an amount that will be distributed appropriately to all creditors. If you want to beat debt - contact credit matters today! 

They care about your well-being and they ensure that you do not face any hassle because of finances. We realise that creditors can be a source of problems for your clients, and this is where they come in. They keep your creditors at bay and to do that, they will obtain a court order that ensures that they will not take any further action against you. This will save you from worrying about your finances or your creditors, allowing you to live without having to see your back. You will then be responsible for only one debt payment per month - an amount that will be distributed appropriately to all creditors. This is an excellent way to defeat your debt! You can contact them or visit their website for further details.  

Eligibility & requirements

To apply for their services, you must be a South African resident. Clients who are self-employed or are earning a stable income are eligible to apply. This is a security measure that ensures that clients are in a financial position to handle debt.

The application process has never been easier!

Clients can book a free assessment from their website, a measure that allows them to help you better. Applications are by appointment only and all details are available Clients must bring the required documents to their appointment. Bank statements (from the last three months), recent pay slips and copies of ID documents are needed. In case the client is married, a marriage certificate would also be needed. If your spouse is also earning an income, their recent payslips would be required.

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Credit Matters is a trusted & reliable provider of debt counselling

In our review, Credit Matters adheres to the compliance criteria in accordance with the National Credit Act, where the granting the loan will not cause financial distress to the consumer.

✅ Credit Matters is a registered credit provider in South Africa: NCRDC19

Customer Reviews & Testimonials

February 2019

I was recommended by a friend and we visited the website. All my problems were sorted in no time!

Jahan N
— Johannesburg —

July 2018

I filled the form and submitted, the staff was responsive and my entire application went through in matter of hours. I am really impressed

Jerry K
— Pretoria —

August 2018

I highly recommend consolidating your debt!! It worked wonders for me

Estienne B
— Cape Town —

January 2019

The staff was super friendly and interactive. The process was quite fast. Overall, I am satisfied!

Dani K
— Johannesburg —

May 2019

I got feedback from the company soon, and before I knew, things were up and running. I was shocked by how fast things picked up

Thulani M
— Port Elizabeth —

Credit Matters Contact

Physical Address

  • 14 th Floor, The Pinnacle, cnr Strand and Burg Streets Cape Town Cape Town CBD 8001 South Africa
  • Get Directions

Postal Address

  • PO Box 7142, Roggebaai, 8012, South Africa

Opening Hours

  • not available