JustMoney

JustMoney loan requirements

JustMoney lists a minimum age of 18, a valid South African ID and income evidence. Prepare three months’ payslips or bank statements, banking details and an accurate account of living expenses and existing repayments. The chosen lender assesses affordability and credit history.

Employment criteria need clarification: JustMoney’s requirements section specifies permanent employment, while its FAQ includes self-employed applicants. It also mentions permanent residents, although individual lenders may impose narrower citizenship requirements. Confirm eligibility with the lender before completing an application; the platform wording does not establish acceptance across its partners.

Who should consider JustMoney?

JustMoney may suit borrowers who want to understand their credit position before exploring partner offers. Its free credit report and coaching can help identify questions to resolve before borrowing.

Compare any offer with other personal loan options for the same amount and repayment period. Access to several partners does not establish that the platform covers every lender.

If the loan would repeatedly cover a monthly shortfall, adding another instalment could worsen that shortfall. For debt consolidation, compare the new total repayment and settlement costs with the debts being replaced. A lower instalment can result from extending repayment rather than reducing cost.

How to apply through JustMoney

Registration, lender assessment and acceptance

1. Create a profile through the official JustMoney platform and review the permissions requested.
2. Review your credit information and available loan offers, then complete the chosen lender’s application.
3. Supply supporting documents and check the lender’s written quotation before accepting an agreement.

JustMoney’s platform agreement and the lender’s credit agreement are separate. Its privacy policy describes obtaining your credit report through Kudough on an ongoing basis and sharing information with partners and service providers for specified purposes. Review marketing preferences and data-sharing permissions before registering.

How long does payout take?

JustMoney advertises possible next-day payout after approval. Capfin specifies payment within 48 business hours after approval, with delays possible if its debit-order mandate remains unconfirmed. Treat an initial eligibility result, final approval and payment as separate stages.

Questions to ask before accepting an offer

• Which company is lending the money, and how much cash will reach my account after deductions or debt settlements?
• Is the interest rate monthly or annual, fixed or variable, and what costs does the quoted APR include?
• What are the initiation fee, monthly service fee, insurance premium and total repayment?
• Is insurance compulsory, can I substitute suitable cover, and which exclusions, waiting periods and benefit limits apply?
• What happens if I miss a payment, make additional repayments or settle early?

JustMoney advantages and limitations

• Credit information alongside offers: Free credit-report access and coaching can help borrowers investigate their financial position before applying.
• Different partner options: The platform provides access to lenders with different borrowing limits and terms.
• Separate lender decisions: A JustMoney profile does not remove the lender’s assessment or document requirements.
• Inconsistent public details: Employment wording and some pricing information require clarification. The written lender quotation is essential.
• Information sharing: Registration involves credit-report processing and potential partner contact, making privacy and marketing choices consequential.

JustMoney interest rates, fees and insurance

Free registration does not mean free credit. Compare the lender’s total repayment with the amount you actually receive, including interest, fees and required insurance.

Rate periods matter: Capfin’s September 2026 FAQ examples distinguish a maximum 5% per month for six-month borrowing from 28.25% per year for 12- and 24-month borrowing. Its homepage groups rates under an annual label, while JustMoney lists a different range and shorter terms. These descriptions should not be combined into one JustMoney interest rate.

Sanlam pricing: Its calculator displays a 16%–28% rate range, while the same page states a maximum APR of 27.29%. The page does not reconcile these figures. Neither should be treated as a verified all-in ceiling for every offer available through JustMoney.

Published partner example: Capfin

Capfin’s published R4,000 loan example over 12 months uses 28.25% annual interest, a R535 initiation fee, a R69 monthly service fee and credit life insurance. It states a maximum monthly instalment of R517 and total repayment of R6,200, including VAT. This is Capfin’s example, not a JustMoney quotation.

Figures requiring clarification: Twelve payments of R517 total R6,204. The FAQ also lists R14 monthly insurance for this example, while its stated R5.50 per R1,000 premium formula implies R22 on R4,000. Obtain an exact repayment schedule and insurance calculation; the published figures do not fully reconcile.

Insurance conditions

Capfin requires credit life insurance but permits replacement with suitable cover. Its FAQ specifies a three-month waiting period for loss-of-qualifying-income claims on loans longer than six months; detailed exclusions require the policy wording. Sanlam includes a Personal Protection Plan, whose benefits, exclusions and any cost implications should be confirmed in the offer documents.

Is JustMoney worth considering?

Our assessment is that JustMoney’s strongest feature is access to credit information alongside partner offers. Its main limitation is the need to resolve inconsistent public disclosures with the actual lender. Judge the resulting quotation against alternatives using the same cash amount and term, then check whether the full instalment leaves enough for essential expenses.

JustMoney personal loan FAQs

Does JustMoney lend money directly, and which lenders does it offer?

JustMoney connects applicants with partner lenders, including Sanlam and Capfin, which assess applications and provide the credit. Not every brand displayed represents a cash loan: its platform also offers products such as a Nedbank credit card, Mobicred shopping credit and store accounts. Check the product type before comparing an offer with a personal loan.

Is applying through JustMoney cheaper than applying directly to a lender?

Free platform registration does not establish cheaper borrowing. JustMoney provides access to partner offers, but the reviewed disclosures do not demonstrate a price advantage over direct applications or coverage of the whole market. Compare a written partner quotation with other personal loan offers using the same cash amount, repayment term and insurance requirements.

What salary do I need, and can I apply if I am self-employed?

JustMoney’s personal loan page does not state one minimum salary for all partners. Its employment wording also conflicts: the requirements section specifies permanent employment, while its FAQ includes self-employed applicants. Confirm which lender accepts your income type and what evidence it requires before completing an application. Meeting an income threshold alone does not establish affordability.

Could JustMoney help if my bank declined my loan application?

A bank’s rejection does not determine another lender’s decision, but JustMoney cannot override its partners’ lending criteria. Check the rejection reason alongside your credit report: an incorrect entry, repayment arrears and insufficient disposable income require different responses. Ask whether another application addresses the actual reason for rejection before proceeding.

How do I compare interest rates on JustMoney partner offers?

First check the rate period. Capfin’s published examples use 5% per month for six-month borrowing and 28.25% per year for 12- and 24-month borrowing. Comparing those percentages directly would misrepresent their cost. For your chosen amount and term, compare the full repayment schedule, including initiation fees, monthly service fees and compulsory insurance.

Can I choose my own credit life insurance?

Insurance conditions depend on the lender. Capfin requires credit life cover but allows a suitable replacement policy; cancelling without replacement would breach its stated loan conditions. Compare the premium alongside benefit limits, exclusions and waiting periods. Capfin specifies a three-month waiting period for loss-of-qualifying-income claims on loans longer than six months, which matters if employment security is your main concern.

Does an offer in my JustMoney profile mean the money is approved?

JustMoney describes its initial feedback as an indication of likely eligibility. The lender still assesses the application. Capfin states that an indicated loan amount can change after further checks and that payout follows approval, with an unconfirmed DebiCheck mandate causing delays. A displayed offer, final approval and money reaching your account are separate stages.

Who should I contact about an application or an existing loan?

For profile access, platform queries or help identifying the relevant partner, contact JustMoney on 087 537 6113 or info@justmoney.co.za. For an application already with a lender, use that lender’s application reference. Repayment changes, account balances and settlement quotations should go to the credit provider named in your agreement.

What if I cannot repay or need to dispute a loan charge?

Contact the lender about repayment arrangements or disputed charges. If illness, disability or loss of income caused the difficulty, ask whether your credit life policy could respond, subject to its conditions. Consider debt counselling for persistent affordability problems. After using the lender’s complaints process, an unresolved dispute may qualify for the National Financial Ombud Scheme. Platform complaints should go to JustMoney.